Thursday, October 14, 2010

Cricut Circle Swarm, Salt Lake City, UT--October 9, 2010

I just returned from the Cricut Circle swarm in Utah last night.  Aunt Betty and I had a good time, but we were very disappointed because Provo Craft didn't create the WOW experience that they advertised nor was anything set up for handicap access.  The classes weren't classes at all, only lectures with no hands on, the make-n-takes weren't given to the Circle members first and you had to stand in long lines and the drawings were jokes.   You couldn't participate in the challenges because you couldn't hear what you needed to do and you couldn't hear anything--everything was loud and garbled.   The classes were advertised that you would learn all of the ins and outs and features of your Expression, Yudu, Gypsy and Imagine--nothing was done in a class situation.  The Imagine ran out of ink and the PC staff that was in charge didn't know very much about it.  The Expressions and other Cricut machines were set out, but there were only 2 Expressions, 1 Create and 1 Original--there were 200 or more people there. 

Also, this was supposed to be a Cricut Circle Swarm where all the Circle members would be treated special.  NOT---PC opened the ticket purchase to non-circle members and most of them were very rude and condescending as though the members didn't have first choice of anything.  Heck, why wouldn't they think that, the PC staff didn't even attempt at it.

I feel that we were robbed of our time and money.  We spent a good amount of money to drive to Utah for nothing that we thought we would be getting.  I will be sending Provo Craft a letter expressing my opinion of their goof.

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